NDN Fund Portfolio Manager

The Portfolio Manager will be responsible for supporting loan closings and funding, corresponding with borrowers, monitoring loan repayments, and coordinating quarterly borrower reporting, analysis and evaluation.

Position Title:                  NDN Fund Portfolio Manager

Location:                          Remote

Application Deadline:  Rolling basis until position is filled

Job Summary:

Reporting to the NDN Fund Managing Director, the Portfolio Manager will be responsible for supporting loan closings and funding, corresponding with borrowers, monitoring loan repayments, and coordinating quarterly borrower reporting, analysis and evaluation.


NDN Collective is the most ambitious, systemic effort to empower Indigenous Peoples in the history of philanthropy. We are creating a paradigm change in how society invests in Indigenous Peoples by dramatically scaling up investment and shifting decision-making power. We are doing four key things to create a new ecosystem that supports Indigenous self-determination:

  1. We are dramatically increasing philanthropic investment into Indigenous-led organizations, with the goal of giving out $50M per year in grants.
  2. We are creating an Indigenous-led CDFI to move $100M of for-profit investment into projects led by and serving Indigenous communities.
  3. We are building capacity in Indigenous communities to be able to absorb this new influx of capital.
  4. We are advocating for Indigenous rights and policy changes that will enable our peoples and communities to thrive.

What Sets Us Apart

  • We represent the people we serve—we are Indigenous-led and support Indigenous people and organizations
  • We think in systems and recognize the interconnectedness of all living things
  • We are changemakers that have and model a mindset of abundance
  • We believe in the power of Indigenous self-determination to create a just, equitable world for all people and the planet
  • We integrate culture and ceremony into our work
  • We acknowledge and pay respects to our elders and past while taking ownership and control of our future.


Primary Duties and Responsibilities

  • Submit UCC filings and secure collateral documents to support loan closing.
  • Set up loan disbursements for funding.
  • Regularly correspond via email, mail and telephone with borrowers to collect documents and close loans.
  • Set up and manage automatic payments for the borrowers.
  • Send welcome letters for new loans and adverse action letters for declined loans / refer to our Capacity Building Coordinator support and assistance, as needed.
  • Send monthly statements, post borrower portal payments, and generate payments from the servicing system.
  • Actively conduct servicing outreach and monitor for missed and overdue payments.
  • Conduct collection calls to improve repayment, help restructure debt, and create payment plans.
  • Generate and send files for credit reporting to the three bureaus.
  • Assist with maintaining lending operations and impact reporting data in our servicing system.
  • Assist with maintaining our loan servicing system.
  • Provide quarterly operations and impact reports.
  • Answer phone calls and respond to emails to address borrower payment issues.
  • Assist NDN Fund Director of Lending with other projects when necessary. 
  • Other duties as needed.


Education and Experience

  • An undergraduate degree in business administration, finance, community development or other relevant field is required. For this position, NDN Fund may also consider the equivalent combination of education and work experience.
  • A minimum of two years relevant lending experience at a CDFI, community bank or other financial institution
  • Experience in and knowledge of Indigenous resilience and regenerative finance, with a deep understanding of the opportunities and challenges Indigenous Peoples and communities face.
  • Possess flexibility, creativity, patience, and a desire to have a positive impact in the world.

Knowledge and Skills

  • Knowledge of Generally Accepted Accounting Principles and Accounting software.
  • Excellent attention to detail without compromising deadlines.
  • Strong people and communications skills are essential.
  • Must be able to interact and cooperate with various personality types and work levels both internally and externally.
  • Organized, disciplined thinker with ability to work independently in a fast-paced, rapidly changing environment.
  • Highly effective communicator and adept at building relationships
  • Ability to provide excellent customer service to clients and on the phone and via email 
  • Fluency with Microsoft Office, DropBox, Google Suite, LenderFit, Downhome Solutions, and Salesforce. 
  • Builder mindset with an ability to apply skills across multiple projects
  • Excellent time management and project management skills; must be able to track and manage details for multiple clients and projects and prioritize daily responsibilities.

Personal Characteristics

  • ACTIVATOR: You are a self-reliant person and are strong at making things happen by turning thoughts into Partners. You have a proven track record of successfully building or sustaining a nonprofit fundraising operation.
  • LEARNER: You have strong learning agility and are able to rapidly understand and analyze new situations. You learn from your successes and failures and improve processes to drive our fundraising.
  • COMMUNICATOR: You are an exceptionally strong communicator who can create high-quality materials and deliver compelling messages and presentations. You have experience using this strength in securing funds for nonprofits.
  • ENTREPRENEURIAL SPIRIT: You are ambitious and creative and enjoy the process of building something from the ground up. You are excited by the opportunity to come in and have a heavy hand in shaping our development operations. 
  • SOCIALLY & EMOTIONALLY INTELLIGENT: You are able to work efficiently and respectfully with others. You understand how individuals, groups, and societies work and you build rapport through being trustworthy and empathetic. 
  • DETAIL ORIENTED: You strive for perfection and are able to move from the high level of a project to its smallest details. 
  • FLEXIBLE: You thrive in a fast-paced environment and are flexible when it is necessary. You are willing to travel when needed.

This position is salaried, commensurate with experience, ranging from $70,000 – $90,000. Benefits include medical, dental and vision insurance as well as 401(k) retirement plan, a wellness program, personal leave and professional development.


Send an email to [email protected] with the subject line “INSERT JOB TITLE – [YOUR NAME].” In the email, please include:

As a single PDF attachment, include:

  • Your resume
  • 1-page cover letter explaining your interest in the organization and position
  • Short answers to the following questions:
    • How does your indigeneity inform your current work and your interest in the position?
    • What is your philosophy regarding Indigenous lending?
    • What would you be most nervous about going into this role if you were offered and accepted the position?
    • NDN Collective conducts background checks, is there anything you want to share with us about your background?
    • What is the best advice you’ve ever received?
  • In the body of the email, please copy and paste the content of your short answers and include your name, phone number, and email address. 

As attention to detail is critical for success in this role, only applicants who follow these specific application guidelines will be considered.

Note: Please apply to one position only.

NDN Collective is committed to equal opportunity for all persons without regard to sex, age, race, color, religion, creed, national origin, marital status, disability, or sexual orientation, and any other class of individuals protected from discrimination.  It is NDN Collective’s policy to comply with all federal, state, tribal and local laws and regulations regarding equal opportunity. In keeping with that policy, NDN Collective is committed to maintaining a work environment that is free of unlawful discrimination and harassment and will not tolerate unlawful discrimination against or harassment of any of our employees or others present at our facilities by anyone, including any NDN Collective supervisor, co-worker, vendor or client.